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Refund & Returns Policy

At Super Indian Grocery, we follow the Australian Consumer Law (ACL). Please read our store policy below.

Last updated: October 2026

Overview

At Super Indian Grocery, we follow the Australian Consumer Law (ACL). Super Indian Grocery is an in-store Indian grocery retailer located in Kilburn, South Australia, and does not operate an online store, so all purchases and any related refund or return requests are handled in person at our physical store. Please read our store policy below.

Frozen & Dairy Products

  • No returns or refunds once products leave the store.
  • Applies to all frozen and refrigerated dairy items.
  • Refunds only if the item is faulty, unsafe, or not as described (as per ACL).

Dry Grocery Items (Rice, Flour, Spices, Cosmetics, Snacks, Pickles)

  • Returns or claims must be made within 48 hours of purchase.
  • Proof of purchase (e.g. receipt) required.
  • After 48 hours, change-of-mind or satisfaction-related claims, refunds, or exchanges will not be accepted.
  • This 48-hour window does not limit your rights under the ACL — if an item is faulty, unsafe, or not as described, please let us know as soon as possible so we can arrange a repair, replacement or refund.

Change of Mind

No refunds or exchanges for change of mind on any food items.

Contact Us

Super Indian Grocery
Shop 7, Churchill Shopping Centre, Kilburn SA 5084
Phone: +61 425 613 086
Email: superindian54b@gmail.com

Thank you for shopping with Super Indian Grocery!